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中英文版本如有歧異，一概以英文版為準。如有任何爭議，我們將保留最終決定權 。
Description
Jellycat Nauticool Roly Poly Seal Soft Toy 11cm
Lazy, loungy and lovely, Nauticool Roly Poly Seal is here! This bluey-grey softy has dreamy, fluffy fur to keep them warm in the chilly sea! With a scrumbly vanilla tummy, neat squashy flippers and a gentle expression, this posing pup is podgy-perfect.
- Dimensions: 11cm x 14cm x 5cm
- Sitting Height: 11cm
- Main Materials: Polyester
- Inner Filling: Polyester Fibres, PE Beans
- Hard Eye
- Care Instructions: 30 degree Celsius wash only; do not tumble dry, dry clean or iron. Check all labels upon arrival of purchase
- Safety Recommendations: Suitable from birth
- Tested to and complies with EN71, ASTM, and ISO 8124
Team
製作團隊
- 製作商：Toylaxy團隊
- 角色設計：qlay by Igloo/ Badang/ Chayanin BadangStudio Onima/ Otto Victory
- 内容及平面設計：AOMGA Studio/ Natnaree Noeitheang
- 畫師：J -King/ Akalux/ Pancore/ Akaramanee Maghasara/ AOMGA Studio
- 3D打印：FastFabb
- 3D 雕刻 : Gato Halam / Sila Suwansa-ard/ zMax
- 3D 造型：zMax
- 3D 支援 : Hammer/ Aize
- 剪裁：Gato Halam / Nattawat Sangnimol/ Hammer and Aize
- 圖片和VDO：Aplusstudio / Fish Snack
- 攝影地點：FOTO INFO
- 包裝和證書設計：Aomga Studio/ Zacker/ Fah Ntrn/ Bellbass/ Peanut/ Tarokstp
- 特別鳴謝：A1，Nutty，Fah Ntrn，Bellbass，Kelly N，Teeth和Little Hulk
Project Development
- Project Development: Toylaxy team
- Character Design: qlay by Igloo/ Badang/ Chayanin BadangStudio Onima/ Otto Victory
- Content & Graphic Design : AOMGA Studio/ Natnaree Noeitheang
- Master Painter: J -King/ Akalux/ Pancore/ Akaramanee Maghasara/ AOMGA Studio
- 3D Print: FastFabb
- 3D Sculptor : Gato Halam / Sila Suwansa-ard/ zMax
- 3D Model：zMax
- 3D Support : Hammer/ Aize
- Cutting : Gato Halam / Nattawat Sangnimol/ Hammer and Aize
- Pictures & VDO: Aplusstudio / Fish Snack
- Photo Shooting Place : FOTO INFO
- Package & Certificate Design : Aomga Studio/ Zacker/ Fah Ntrn/ Bellbass/ Peanut/ Tarokstp
- Special Thank : A1，Nutty，Fah Ntrn，Bellbass，Kelly N，Teeth和Little Hulk
Delivery Info
當您於我們網站下訂單後，已訂購的現貨產品將在您下訂單後的3個工作天內發貨，週一至週五（公眾假期除外） 。 如果您下訂時商品沒有庫存或屬於預訂產品，我們會儘快補貨和發貨， 如果您對送貨日期和服務有任何疑問，請直接聯絡我們（電話：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com）。
有關不同國家的公眾假期詳情，請參閱當地政府網站。 另外，如果付款授權需時處理 ，亦可能會影響發貨時間。
送貨方式
目前，我們與不同運輸公司合作提供全球送貨服務。
香港地區：
我們使用本地順豐快遞服務 (順豐站、工商或住宅地址均可)。
香港以外地區：
如果你希望產品寄往香港以外地區，我們會使用DHL/FedEx的快遞服務，客戶需要自行負擔運費。如果收貨國家/地區需要收取任何費用（例如入口稅等）均由買家負責。
服務範圍
一般情況下，我們為網站上的所有產品提供全球送貨服務。
偏遠地區送貨政策
偏遠地區的附加費並不包括在運費内，如果你所提供的地址屬於快遞公司所定義的偏遠地區内，你便需要支付額外的附加費。我們會在產品寄出前，根據快遞公司所提供的偏遠地區附加費政策，會先向你收取附加費，然後寄出貨品。届時你將會收到我們經電郵傳送的通知，在收到你付款後，我們會儘快寄出貨品。
我們建議您先向快遞公司查詢偏遠地區的定義以及附加費的詳情，或提供一個非偏遠地區的郵寄地址以避免繳付額外的附加費。如對偏遠地區附加費有任何查詢，歡迎與我們聯絡。
郵遞失敗的包裹
您的貨件有可能會因郵遞失敗而退回。若不幸發生上述情況，我們會盡力與您聯繫以安排重新送運。重新郵遞的費用將會由買家承擔。
如果您在收到到貨確認電子郵件後的30天內仍無法接收您的產品而沒有與我們聯絡；或者您沒有向我們提供足夠或準確的交貨指示，導致我們不能安排寄出貨品，在不影響任何權利或賠償的情況下，我們將自行決定取消您的訂單，並向您收取由於提供的信息不充分和不准確而導致未能收到產品的任何額外費用和損失 。公司不會作任何退款及賠償，公司將保留索取任何未付款項或因此類取消而產生的相應費用的權利。
貨品於運送期間損壞
如果包裝上有任何因運送過程而造成的損壞，請立即聯繫我們（電話：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com）並提供證明。
其他疑問
如果您對收貨、發貨或訂單有任何疑問，請與我們聯繫（電話：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com）。
When you place an order on TA-Collection, in-stock items leave our shipping facility within 3 to 7 business days from your order being placed, Monday through Friday excluding public holidays. All orders are subject to product availability. For high demand products, processing time of shipping products might take longer. If an item is not in stock at the time you place your order or at a pre-order stage, we will restock and ship out as soon as possible. If you have any questions regarding the shipping date or specific shipping needs, please contact us directly (hotline：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com).
For details on public holidays in the destination country, please refer to TA-Collection the local government website. Please also note that delays may occur as a result of pending payment authorizations.
WHAT SHIPPING METHODS ARE AVAILABLE?
Currently we offer worldwide shipping with different shipping carriers depending on different countries. Orders placed with a free shipping promotion will be shipped via a shipping carrier of our choice. Free shipping promotions are subject to limitations in certain locations.
Hong Kong District:
Free local SF shipping on order over $500HKD.
District outside Hong Kong:
Most shipments are now arranged via DHL Express or FedEx for your orders shipping outside Hong Kong. Customers need to bear the shipping fees. Customer needs to pay the extra fees If there are any additional charged such as import tax depending on the shipping destination.
WHICH LOCATIONS DO YOU SHIP?
Generally, we offer worldwide delivery for all the products.
SHIPPING TO REMOTE AREA
The shipping cost does NOT include extra costs defined as remote area shipping fees from the chosen shipping company. When your shipping address is defined as a remote area according to the shipping company, we will contact you to collect the additional shipping cost before we ship out your order.
If you are not sure about whether your address is remote or not, you are recommended to check at the website of the shipping company (either DHL / Fedex) before placing your order. If you are unsure, please feel free to contact us (hotline：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com), and we will check for you. Alternatively, you can provide another shipping address which you have access to and it is not considered to be a remote area.
UNDELIVERABLE PACKAGES
Occasionally packages are returned to us undelivered. Should this event take place every attempt will be made to contact you to make arrangements for reshipment. We would reserve the rights for charging any additional cost or expenses incurred from such arrangement.
If you are unable to collect your products within 30 days after shipping completed email is received; or you have not provided us sufficient or precise instructions for delivery, under the circumstances of not affecting any rights or indemnity and at our discretion, we will cancel Your Order and charge you any additional expenses and losses caused by insufficient and inaccurate information provided or your failure to receive the Products. No refund will be issued. We would reserve the rights for claiming any pending payments or corresponding expenses incurred due to such cancellation.
DAMAGED ITEMS IN TRANSPORT
If there is any damage to the packaging on delivery, contact us immediately and provide evidences.
OTHER QUESTIONS OR ENQUIRIES
All charges, terms and conditions are subject to change without notice. If you have any questions about the delivery and shipment or your order, please call us at +852 3956 2253, WhatsApp：+852 5588 0021 or email: info@ta-collection.com .
TA-Collection reserves all rights and final decision in case of dispute.
Terms & conditions
感謝您選擇我們的產品，產品提供服務由他の Collection提供。
若您購買並使用我們的產品和服務，即表示您同意這些條款。
- 所有訂單均以驗收和可用性為準，您放入購物車的商品不予保留，也可由其他客戶購買。
- 您的訂單成功建立後，您將收到我們的訂單確認電子郵件，亦代表您和我們之間的買賣合約已經確立，並受條款和條件約束。 在法律允許的最大範圍內，您不得取消或修改訂單。
- 我們無法保證本網站上顯示的任何產品隨時可供銷售。 如果我們因任何原因無法接受任何訂單，我們保留取消訂單並退還您已支付給我們的金額（或部分）的權利。如果我們行使此權利，將不會負上任何責任。
- 所有的模型精品不設維修、退換貨及退款服務，您在確認訂單及付款前必須仔細確認產品款色、顔色、尺寸等。如對產品有甚麽疑問，請您在下單前聯絡我們了解更多。
- 若果所收到的產品與你的訂單内容不符並需要換貨，請你在收到貨的3天内聯絡我們並於7天内寄回或自行帶回本公司進行更換。
- 所有需要更換的產品必須要以原始狀態及完整包裝退回，包括文件、手冊和附件，若用家已打開包裝或使用產品，本公司將不會接受退貨或退款要求。我們強烈建議客戶於購買產品後保留相關包裝至少七天。
- 如果需要退回的產品包裝、配件等不完整及影響二次銷售，我們將會向您收取產品價錢50%的重新上架費用。
中英文版本如有歧異，一概以英文版為準。如有任何爭議，他の Collection將保留最終決定權 。
Thank you for choosing our products. The products are provided by TA-Collection.
By using our Products and Services, you are agreeing to these terms.
- All orders are subject to acceptance and availability, and items which you have placed in your shopping cart are not reserved and may be purchased by other customers.
- Once Your Order is successfully accepted, you will receive an order confirmation email from us. The contract between you and us is thereby established and is bound by the Terms and Conditions. You shall, to the fullest extent permitted by the applicable law, neither cancel nor amend the order howsoever.
- We cannot guarantee any Products shown on the Website are available for sale at any time. If We cannot satisfy any order for any reason, we reserve the right to cancel the order and refund the amount (or part thereof) which you have paid to us and shall not be liable to any person should we exercise such right.
- All of the figures are not able to exchange, return, refund and maintain. Please check all product information, including product model, specifications and price before placing the order. If you have any product questions, please contact us before you place your order.
- If the model you have received are not the same with your order list, please contact us within 3 days and return the product to us within 7 days. We will advise you the return and exchange procedure accordingly.
- All products must be returned in original condition including packaging, documentation, manuals and accessories. The product cannot be returned if it is already used or opened by customer. We strongly recommend you keep your packaging for at least the first 7 days after purchase.
- 50% of your product amount will be charged as restocking fee if you have opened or used the item which it affect the resale of the product.
TA-Collection reserves all rights and final decision in case of dispute.
Returns & Refunds
注意事項：
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如收到貨品後有任何疑問，請先透過電話：+852 3956 2253 、 Whatsapp：+852 5588 0021 或 電郵： info@ta-collection.com 聯絡我們，耐心等待我們的確認，以避免之後可能引起的問題。
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所有未經我們確認而自行寄回或自行帶返門市的產品，恕未能處理，還望理解。
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在製造過程可能會檢測到小划痕。 由於這些划痕不是缺陷，因此並不能是換貨/退貨的理由
請留意，本公司代理的所有產品一般不提供退換貨的服務，因此閣下必須於訂購前，小心核對所有產品資料，包括產品型號、規格和價錢。如有任何產品上的問題，歡迎在下單前聯絡我們了解更多（電話：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com）。
如果你在收到貨後有任何疑問，或收到款式/型號與訂單不相符的產品，請你在 收到貨後三天内聯絡我們 （電話：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com）， 並於7天内寄回/親自帶回到門市進行換貨 。
所有需要退換的產品必需是全新包括原本的包裝、說明書以及所有配件及不影響二次銷售。如果產品的包裝、配件等不完整及影響二次銷售，我們將會收取產品價錢50%的重新上架費用。
- 在指定退貨期內退回產品時，客戶必須提供充分理由指出產品有缺陷，包括說明產品在客戶擁有期間的使用情況。
- 所有產品必須以原始狀態及完整包裝退回，包括文件、手冊和附件，若用家已打開包裝或使用產品，本公司將不會接受退貨或退款要求。我們強烈建議客戶於購買產品後保留相關包裝至少七天。
- 所有非產品相關費用（運輸，交易及保險）均不會退還。
如果該產品已經停售或不再進貨，有關款項將退回至您的付款戶口。
在任何情況下，將不會對任何因誤用或濫用商品而引起的任何損害負責。
請注意，客戶須承擔退回產品所涉及的所有費用。 在我們的團隊收到相關產品前，退貨包裹屬於客戶的責任 。
因此，我們建議客戶在退貨時選擇已註冊及提供貨件追踪服務的快遞公司。
如任何貨品因缺貨，或因任何 不能控制的情況(包括由於天災、火災、水災、意外、暴亂、戰爭、政府政策、罷工、海關扣查等），未能為閣下提供所訂購的貨品，本公司有權拒絕接受該訂單，或提供相同種類及價格的貨品以供替代。 倘若我們無法提供閣下訂單上的任何產品或服務，我們會於閣下所要求的出貨日期之前透過電郵通知閣下。
有關新產品預訂
由於所有新產品預訂都是按客人下單訂購的數量進行預訂，不能修改或取消的。如果客人需要取消新產品預訂，所收取的訂購款項將不獲退還。
取消訂單
下單後，您的訂單將會自動處理並盡快發貨。若訂單尚在處理中，同時買家於下單後24小時内決定取消該筆訂單，本公司將收取產品價格的10%作行政費。若因為供應商延遲交貨以導致訂單延遲發貨，同時買家於下單後24小時内決定取消該筆訂單，本公司將收取產品價格的10%作行政費。一旦訂單已經發貨，則無法取消該筆訂單。若訂單已在運送途中，但買家堅持取消訂單，本公司將於產品退回公司後才會安排退款，而買家需全數支付產品運送費用。請留意，本公司會收取取消商品金額的40%作補貨行政費。
如果您想減少相關商品的購買數量，客戶只能在訂單發貨前取消訂單，此舉屬於「 部分取消」，您將會被收取取消商品金額的10％作為取消費用。
閣下必須於訂購前，小心核對所有產品資料，包括產品型號、規格和價錢。如有任何產品上的問題，歡迎聯絡我們（電話：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com）。
中英文版本如有歧異，一概以英文版為準。如有任何爭議，我們將保留最終決定權 。
Note:
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If you have any question about the product you have received, please contact us through hotline: +852 3956 2253 or WhatsApp: +852 5588 0021 first and wait for our reply.
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All the returned product which is not confirmed by us, are not subjected to process.
Please note that all products of our company generally do not provide return and exchange services. Please check all product information, including product model, specifications and price before placing the order. Please contact us for more information (hotline：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com).
If the model you have received are not the same with your order list, please contact us within 3 days (hotline：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com) and return the product to us within 7 days . We will advise you the return and exchange procedure accordingly.
All products must be returned in original condition including packaging, documentation, manuals and accessories. The product cannot be returned if it is already used or opened by customer. We strongly recommend you keep your packaging for at least the first 7 days after purchase. 50% of your product amount will be charged as restocking fee if you have opened or used the item which it affect the resale of the product.
- When returning a product within the standard return period, a customer must provide full reasons for alleging that the product is defective, including stating how the product was utilized during the period that it was in the customer’s possession.
- All products must be returned in original condition including packaging, documentation, manuals and accessories. The product cannot be returned if it is already used or opened by customer. We strongly recommend you keep your packaging for at least the first 7 days after purchase.
- All non product related fees (shipping, transaction and insurance) are not refundable.
Please note that customers are responsible for all the fees involved for returning items for further examination. Return packages remain the responsibility of the customer until it is received by our team. Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.
If any goods are out of stock and cannot be provided to customers, we reserves the right to refuse to accept the order, or provide same type of goods and price for replacement. If we are unable to provide any products or services on your order, we will notify you via email.
About Pre-order Items
All New Products Pre-order are ordered to the supplier based on order quantity by customers, the quantity can't be modified after submission. If customers want to cancel a pre-order item, all the deposit are not refundable. Please confirm your order carefully before placing your order.
Small scratches may be detected due to the manufacturing process. As these scratches are not defects, they are not grounds for exchange/return.
Order Cancellation
All orders are automatically processed and sent for shipment as soon as they are placed. If order cancellation request is received within 24 hours of order placement AND the order hasn't been shipped yet, 10% of your cancelled amount will be charged as cancellation fee. If order shipment is postponed due to delay delivery from suppliers, and cancellation request is received after 24 hours of order placement, order cannot be cancelled. Once shipping arrangement is arranged, it cannot be cancelled and refunded.. Under the circumstances where order cancellation might be considered after order is shipped, cancelled items need to be returned to our facility before refund is issued. Please note that customers are responsible for all fees involved for returning items. In addition, 40% of your cancelled amount will be charged as restocking fee. All non product related fees (shipping, transaction and insurance) are not refundable.
If you want to deduct the product quantity after your order is placed, it will be considered as Partial Cancellation. Please noted that 10% of your cancelled amount will be charged as a cancellation fee.
Please check all product information, including product model, specifications and price before placing the order. If you have any product questions, please contact us (hotline：+852 3956 2253 / WhatsApp：+852 5588 0021 / Email: info@ta-collection.com).